NextUp Support

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  • NextUp Launching with Auth0

    NextUp has launched with Auth0, and as a result our app and website are being updated too. You will be presented with a migration screen when you try and login next and will be asked to complete th...

  • NextUp Launching with Auth0

    NextUp has launched with Auth0, and as a result our app and website are being updated too. You will be presented with a migration screen when you try and login next and will be asked to complete th...

  • How does the free trial work?

    After your free 7 day trial, you'll be charged a recurring monthly subscription fee (no strings attached!) or pay the annual subscription and get 10 months for the price of 12. You can manage your ...

  • Where can I access NextUp Comedy?

    You can watch NextUp on a wide range of devices with more options being released soon.Don't have a NextUp subscription? Sign up to a free trial here. The following devices are supported: iOS Mobile...

  • Where can I access NextUp Comedy?

    You can watch NextUp on a wide range of devices with more options being released soon.Don't have a NextUp subscription? Sign up to a free trial here.The following devices and platforms are supporte...

  • What features have been removed?

    In order to upgrade the service, we have temporarily had to lose some of the features that the previous service enjoyed. We are working hard in the background to reinstate these features in the com...

  • How do I download for offline viewing?

    Unfortunately, for technical reasons, the 'Download to View' option has been temporarily removed. This feature is has been continually tested and we hope to have this feature restored to the servic...

  • How do I cancel my subscription?

    We are sorry to hear that you would like to cancel your NextUp Comedy subscription.How you cancel depends on how you subscribed to our service:DesktopIf you signed up via the NextUpComedy.com websi...

  • Where are the videos I had downloaded to my mobile device?

    Unfortunately due to technical requirements we have temporarily removed this option - This feature is in our new development plan and we expect this function to return to the app in mid September 2...

  • I subscribed through the website, but can't access the apps?

    We are sorry to hear you're having trouble accessing the service. We have recently upgraded our platform so there may have been a technical hitch. If you drop us an email at support@nextupcomedy.c...