NextUp Support

  • Total activity 288
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Activity overview

Latest activity by NextUp Support
  • NextUp Support created an article,

    How can I request a refund?

    If you wish to request a refund, please be aware that this may not be possible in all cases.   We are unable to issue refunds if you forget to cancel your free trial. We are unable to issue refund...

  • NextUp Support created an article,

    NextUp Launching with Auth0

    NextUp has launched with Auth0, and as a result our app and website are being updated too. You will be presented with a migration screen when you try and login next and will be asked to complete th...

  • NextUp Support created an article,

    NextUp Launching with Auth0

    NextUp has launched with Auth0, and as a result our app and website are being updated too. You will be presented with a migration screen when you try and login next and will be asked to complete th...

  • NextUp Support commented,

    Official comment

    Good news Lauren Pattison fans! We heard your votes and completely agreed, so Lauren's debut hour, 'Lady Muck' launched on NextUp today. Enjoy and have a lovely weekend! The NextUp Team x 1.0.0.20

  • NextUp Support created an article,

    How do I watch videos on Amazon Fire TV?

    You can download the NextUp app from the Apple store by searching for 'NextUp'. 1. Log in with your existing account information (NextUp membership credentials work across all platforms apart from ...

  • NextUp Support created an article,

    How do I watch videos on AppleTV?

    You can download the NextUp app from the Apple store by searching for 'NextUp'. 1. Log in with your existing account information (NextUp membership credentials work across all platforms apart from ...

  • NextUp Support created an article,

    How do I watch videos on my Roku device?

    NextUp is available to watch on most Roku devices. Simply search for 'NextUp' in the Roku Channel Store. After you download the channel, you can either: 1. Log in with your existing account informa...

  • NextUp Support commented,

    Official comment

    Hi Michael, thanks for the feature request,  As per the note to Ashley in the comments on developing features, this is something we are working on in the background amongst a much wider update whic...

  • NextUp Support commented,

    Official comment

    Hi Michael,  This is something we have been working on now for some time on both iOS and Android devices. This feature is currently in the final stages of testing and we expect to launch it by the ...

  • NextUp Support commented,

    Official comment

    Hi Michael,  Thanks for the suggestion. We have now added a new homepage that details different playlists, from 'Recently Added' to 'Most Watched', as well as staff and fringe picks,  Kind regards ...