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  1. NextUp Comedy
  2. Customers

Customers

FAQ

  • Where are the videos I had downloaded to my mobile device?
  • When do I get charged each month?
  • How do I change my profile information?
  • Can I suggest new features for the service?
  • How often is content added to the service?

Account Settings

  • I don't have a password to access the service?
  • How do I delete all of my details from your service?
  • How do I delete my account?
  • How do I get a receipt or invoice?
  • How do I change my password?
  • How do I change my profile information?
See all 9 articles

Payments

  • I cancelled my card, why are you still trying to take payment?
  • How do I update my payment information?
  • When do I get charged each month?
  • How secure are your payments?
  • My payment failed, what do I do now?
  • I have paid but can't access the service?

Memberships

  • How do I redeem my discount code?
  • I was previously subscribed but can no longer access the service?
  • I subscribed through the website, but can't access the apps?
  • My coupon code was rejected?
  • I subscribed through the app, but can't access the website?
  • Can I subscribe if I am under 18?

Service & Community

  • How often is content added to the service?
  • What can we expect in the future?
  • Can I suggest new acts for NextUp?
  • Can I suggest new features for the service?

Watching

  • How do I watch videos on my Samsung TV?
  • How do I watch videos on Amazon Fire TV?
  • How do I watch videos on AppleTV?
  • How do I download for offline viewing?
  • How do I watch videos on my iOS device?
  • How do I watch videos on my android device?
See all 8 articles
NextUp Comedy