My payment failed, what do I do now?

Below are the most common issues associated with declined payments, 

Declined Payment: Blocked Card

The payment has been rejected and this is the error that is shown in the system:

'The customer's bank is unwilling to accept the transaction. The customer will need to contact their bank for more details regarding this generic decline.'

In this case, the card you used may have a temporary block on it. Please check with your bank and then try the transaction again.

For more details or questions please contact support on support@nextupcomedy.com


Declined Payment: Insufficient funds

The payments have been rejected and this is the error that is shown in the system:

'The account did not have sufficient funds to cover the transaction amount at the time of the transaction – subsequent attempts at a later date may be successful'.

In this case, the account doesn't have enough funds to cover your subscription. Please check with your bank and then try the transaction again.

For more details or questions please contact support on support@nextupcomedy.com.